You can announce your right of withdrawal within fourteen (14) days of receiving your original order without reasoning. You can announce such right in an expressed statement sent to us to our central email address (OMGActiveWear@gmail.com) within the above fourteen (14) day deadline. You shall send back the item to us without delay, but within fourteen (14) days from the announcement of your expressed statement (via email) on withdrawal at the latest. After it is received by then Returns Department, please allow from five to ten (from 5 to 10) business days for your refund to be applied back to your account.
– Returns must be made within fourteen (14) days of receiving your item.
– Any shipping costs paid are nonrefundable.
– All items must be unworn with original tags attached and folded in the original pouch.
– Unfortunately outside the Russia, customs and sales taxes are non-refundable.
A damaged, defective, or wrong item
We carefully check every article! However, in those rare cases that you received a damaged or defective item, please contact us at contact: OMGActiveWear@gmail.com. In your message body, please provide us with your:
– Photos of the Issue
– Brief description of the problem
All International orders can only be processed as a return and refund as exchanges cannot be made.